by steveamiller | Apr 9, 2018 | Facebook, Social media
Facebook is in a world of hurt right now, and it’s not just because of the privacy issues. They’ve been losing users, participation time is way down, and the only category of growth is with those 55 and older. This isn’t just a Facebook problem, though. It’s a social... by steveamiller | Feb 28, 2018 | customer relationship, lead generation, marketing
I recently surveyed my BFFs (that’s YOU!) asking to rate their use of a list of marketing tools. How competent do they feel about these tools? Which tools do they want to learn more about? After studying the results, three important questions came to mind: Are... by steveamiller | Apr 16, 2017 | bad customer service, the customer
OMG, I thought the recent Sears story was grabbing the attention of America, but United Airlines has THROWN Sears out of the headlines! Wow, what a crazy, stupid situation. Of course, I have an opinion about what’s going on here and I think it’s actually a HUGE issue... by steveamiller | Jun 18, 2013 | Facebook, Social media
Of all the big shiny objects I complain about about, Facebook might be the worst. Facebook may appear like it's everywhere, with businesses constantly asking consumers to "like" their page or "check in." With the constanting urging, Facebook... by steveamiller | Mar 30, 2013 | advertising, direct mail, MySpace, Twitter, video
One of my biggest arguments with the so-called "gurus" today is their obvious narrow focus and opinions on what works, what doesn't, what you should be using, and what you shouldn't. Social media pundits swear that Facebook, Twitter, Pinterest,...
