Our first objective in business is to create a customer. Our second objective is then to keep that customer for as long as possible.

Easier said than done, of course. But, in fact, there if you can answer this ONE question for each and every one of your customers, they will stick with you for life!

What’s that one question? Watch this week’s Uncopyable Business Episode and find out! (It’s only 03:12 long.)

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