Governors are starting to relax the rules for managing the spread of coronavirus. We’re still a long way from “normal,” whatever that will mean.
While there have been many corporate casualties, I’m sure you’ve noticed how many businesses have pivoted during the crisis to stay open and survive. 5-star restaurants became full-blown takeout and delivery meal services. A pinball parlor in Portland rented their machines out and delivered, because their location is closed. Big conferences and meetings have gone 100% online.
And we’re all getting really good at Zoom!
But as we come out, my question is, “what have you learned or developed that you can take along that can separate you from the competition?”
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Thanks Steve. MicroRidge did all of it’s interactions with resellers and end users via phone and at tradeshows. During COVID-19 we bought a Zoom account and have been doing reseller support, product training during this time via video conferencing. Thinking about using Zoom to connect with end users when needed or when resellers are onsite at their customer’s site and need support. We plan on continuing this after COVID-19 too. I have spent the last year learning my way around Facebook and LinkedIn to determine if they offer another tool when potential customers are researching the type of solutions we provide. It’s still a work in process but I have made connections with our resellers on LinkedIn that I hope will help.