Henry Ford famously said, “If I’d asked people what they wanted, they would have said faster horses.”
Are you guilty of that type of myopia? Do you look at what your competition is doing and say, “We can make it faster! We can make it smaller! We can make it yellow! We can make it better!” If so, then you aren’t creating anything new and different for your marketplace. Better might be an improvement, but it’s not new and it’s not different.
In my previous video, I talked about how to learn from a doll store. Many people didn’t bother to watch or criticized it. “We’re not selling dolls! This has nothing to do with us!”
Yes, it does. In fact, your future might depend on your willingness and ability to learn from a doll store, or a museum, or an airline…especially when they aren’t in your industry.
Watch my follow-up to my message about the American Girl Store and learn how to REALLY be different than your competition!
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