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Steal This Idea From The Shanghai Kerry Hotel

I spoke in Shanghai last week and had a great trip. True, I got food poisoning and ended up in the hospital, but that’s another story. The story I’m sharing this week is about how the hotel housekeeper went above and beyond my expectations and created a true WOW — an...

Uncopyable CES 2018 Interview

Steve and I were both thrilled that his new book, Uncopyable – How to Gain an Unfair Advantage Over Your Competition (you may have heard of it?) was selected as one of only eleven books to be featured at CES 2018. John Grisham was one of the other authors. It...