by Steve Miller | Mar 25, 2019 | digital marketing, Social media
That statement might be a little much, but let’s set the record straight. Digital marketing is a TACTIC, not a strategy. Think about it. For most companies using digital is certainly an important arrow in your quiver, but there are much more important questions...
by Steve Miller | Apr 9, 2018 | Facebook, Social media
Facebook is in a world of hurt right now, and it’s not just because of the privacy issues. They’ve been losing users, participation time is way down, and the only category of growth is with those 55 and older. This isn’t just a Facebook problem, though. It’s a social...
by Steve Miller | Jul 17, 2017 | customer experience, customer relationship, LinkedIn, Marketing Gunslinger, Social media, the customer
I’ve said it over and over, CEO’s need to be very careful about what they send out via the Internet. The latest case in point is the conversation between two CEO’s — one a past customer of a janitorial supply company and the other the CEO of Walter E. Nelson, the...
by Steve Miller | Jun 18, 2013 | Facebook, Social media
Of all the big shiny objects I complain about about, Facebook might be the worst. Facebook may appear like it's everywhere, with businesses constantly asking consumers to "like" their page or "check in." With the constanting urging, Facebook...
by Steve Miller | Nov 26, 2012 | Facebook, Mark Cuban, Social media
Mark Cuban is an interesting guy… for a billionaire. Cuban made his fortune selling broadcast.com, an internet radio company acquired by Yahoo for just under $6 billion dollars. Apparently, he kept a big chunk of that for himself. Now the owner of...
by Steve Miller | Jun 21, 2012 | Social media, Twitter
One of the big stories at last week's U.S. Open golf championship was 17-year-old Beau Hossler. Beau made a good run at the professional and much older leaders through the whole tournament. He was on national TV a LOT and, as you'd expect, became a trending...
