by Steve Miller | Nov 19, 2019 | golf sales, Kelly Miller, male-dominated industry, Sales
Kelly and I just returned from an EPIC four day golf adventure at the Bandon Dunes Golf Resort in Bandon, OR! Those of you who are avid golfers know what an amazing experience that was. For those of you who don’t know, Kelly is a full-time inside sales rep for...
by Steve Miller | Sep 3, 2019 | marketing, Sales
I don’t know exactly when the baton was officially passed, but it’s pretty clear it has been. Marketing is more important than sales. Actually, marketing isn’t just more important than sales; it’s CRITICALLY more important. You might disagree....
by Steve Miller | Apr 7, 2019 | Kay Miller, Sales
Most of you know who my smokin’ hot wife, Kay, is. And some might even know about how I often refer to her as a “world-class” salesperson. You can be assured that’s not a joke. Kay has the pedigree and the awards to prove it! Watch this...
by Steve Miller | Mar 5, 2019 | customer service, Sales
I took my Jeep in for an oil change recently and had an interesting experience that made me think. What if you delivered great customer service, but it still cost you a sale? Listen to my story and how I compare it to another service experience from many years ago....
by Steve Miller | Feb 26, 2019 | Sales
A corporate client recently asked us if there was a way to engage with existing customers instead of using distributors who seem to only be interested in taking easy orders. He’s frustrated with paying commissions when he doesn’t believe these outside...
by Steve Miller | Mar 28, 2017 | customer service, Kay Miller, Sales
She was the only woman on an international sales force for Walker Automotive, a division of Tenneco, and the world’s largest manufacturer of automotive mufflers. Her husband said she could bend pipe with the best of them and called her “Muffler...
