by Steve Miller | Mar 24, 2009 | Music, strategy, the customer, Trust
In a March 22, 2009 New York Times article, Susanna Hamner writes:After riding high for two decades, the company that makes the hulky bikes that devoted riders affectionately call Hogs is sputtering. Harley-Davidson's core customers are graying baby boomers, whose...
by Steve Miller | Feb 19, 2009 | Cool Stuff, Music, TED, video
Inspirational. Riveting. Amazing. Overwhelming.It's hard to put words on something that can literally touch the marrow of your bones and give you that little shiver of awe. But that's what this 17:07 video just did to me. What a GREAT way to start my day! Take...
