by Steve Miller | May 7, 2018 | customer experience, customer service, Gallery Furniture, Lifestyle Business Owner, Mattress Mack
I was recently interviewed by Aaron and Mayumi Muller on the Lifestyle Business Owner Show and we got into a discussion on why I don’t feel great customer service is enough to make you Uncopyable. To be sure, there are places where great customer service can give you...
by Steve Miller | Apr 1, 2018 | Community marketing, Mattress Mack
If you never heard of Mattress Mack (Jim McIngvale) down in Houston, well, you should. Jim owns Gallery Furniture, a very large retail furniture store and has been a staple of the city, as a successful entrepreneur with wacky TV commercials and an active community...
