by Steve Miller | Jul 24, 2017 | customer experience, Disney, experience marketing, Hotels, Innovation
At last week’s D23 Expo, Walt Disney Parks & Resorts announced a new Star Wars-inspired resort will open in 2019. The thought of a Star Wars themed hotel doesn’t really rev me up, but read what Bob Chapek, Chairman of Walt Disney Parks & Resorts, had to say:...
by Steve Miller | Apr 3, 2017 | Amazon, Disney, Innovation, Steal Genius, Uncategorized
I’m always on the lookout for ideas and illustrations (good and bad) I can share with my BFFs. Achieving Uncopyable status is HARD, so the more examples we can see, the better. This past week I found three such opportunities – each representing a different...
by Steve Miller | Mar 12, 2017 | Apple, branding, Disney, Innovation, marketing
Henry Ford famously said, “If I’d asked people what they wanted, they would have said faster horses.” Are you guilty of that type of myopia? Do you look at what your competition is doing and say, “We can make it faster! We can make it smaller!...
by Steve Miller | Dec 4, 2016 | B2B Marketing, Disney, Donald Trump
Since the election, it appears President-Elect Trump is backtracking on some of his promises. Of course, we won’t know for some time whether this is true or not, but it did make me think about an important question we should all ask ourselves regularly: Does...
by Steve Miller | Jul 6, 2011 | Disney, experience marketing, marketing, Old Rules
This is Part 3 in my series, The Old Rules of Business That Still Matter. Previous Rules can be read by clicking these links: Old Rule #1: It's All About People Old Rule #2: It's X Over Y "This can't be right," I said to my buddy, Doug....
