by Steve Miller | Jun 10, 2020 | 2020, Black Lives Matter, heuristics
We’ve all heard the phrase “walk in their shoes.” It’s common advice to businesses. “Walk in your customer’s shoes and you’ll know how to sell them!” And many companies say that’s what they do, which is mostly...
by Steve Miller | Oct 21, 2019 | 2020
2019 is careening wildly to its finish and one way I’ve got for taking my mind off the issues I can’t control is to start working ON my business for 2020! I’ve got five questions for you. By taking the time to review your business in 2019 through...