Last week my smoking’ hot wife, Kay, and I had the need to reach out for help from three different vendors. Two were excellent examples of how to help a customer and one was a dismal failure.

Besides being examples of what and what not to do, these are great reminders of how quickly your relationship and your brand can be torpedoed by both slow support response, but also insincere response.

Watch this week’s Uncopyable Business episode!

2 Beautiful Customer Experiences & An Ugly One 1